1.What are your loan qualifications?

• To qualify for a loan, you need to:

• • Be at least 18 years old.

  • Have a Zambian mobile number.

  • Have an active mobile money account.

  • Have a valid form of ID.

2.Why wasn’t I approved for a loan?

• There could be several reasons:

• • You may not have met the qualification criteria.

  • You may have provided incomplete or incorrect information.

  If you're unsure, feel free to contact our support team for further clarification.

3.Can I get a loan if I have a low credit bureau score?

We consider a variety of factors in our decision-making process. While a low credit score may affect your approval, we also take into account other factors such as mobile money usage and past repayment behavior.

4.How can I apply for an online loan?

• To apply for a loan, simply:

• • Download the Veridia Fund app.

  • Register and fill out the loan application.

  • After submission, you'll get an instant decision. If approved, the loan will be transferred directly to your mobile wallet.

5.How much can I borrow?

We offer loans up to K 8,000. Your loan amount depends on your credit profile and repayment history. First-time users may start with smaller loans, but as you repay on time, your borrowing limit increases.

6.When can I apply?

You can apply for a loan anytime via the Veridia Fund app. We’re always ready to support your financial needs, 24/7!

7.Is it difficult to get the loan?

Not at all! The application process is simple, quick, and transparent. As long as you meet the basic qualifications, the loan is yours in minutes.

8.My application has been approved. When can I receive the money?

Once your loan is approved, the funds are transferred directly to your mobile wallet in minutes. No delays, no waiting – you can access your money right away.

9.Can I take a repeat loan? Do I need to upload documents again?

Yes, you can apply for repeat loans. Once you’ve repaid your loan, you can apply for a new loan immediately without needing to upload your documents again.

10.How do I get upgraded to a higher loan amount?

As you repay your loans on time, your borrowing limit will increase. Building a good repayment history is key to unlocking higher loan amounts in the future.

11.How will I make a payment?

Repayments are made directly through mobile money. You can do this directly from the Veridia Fund app under the repayment section.

12.Can I make a part payment?

Yes! We offer flexible repayment plans, and you can make part payments anytime. However, ensure that you meet the minimum required payment to avoid penalties.

13.What happens if I don’t manage to settle my loan on the due date?

If you miss a payment, you may incur late fees, and your credit score could be affected. To avoid this, we recommend setting up reminders. If you need more time, contact our support team for options.

14.How fast can I get my next loan?

Once you’ve successfully repaid your current loan, you can apply for your next loan immediately. Repeat borrowers often qualify for higher loan amounts based on your repayment history.

15.Can I pay off the loan before the due date?

Yes, you can repay early with no penalties. In fact, repaying earlier than expected can sometimes help you reduce the interest charged on your loan.