Permissions Disclosure

In accordance with the Zambia Data Protection Act No. 3 of 2021 and other pertinent laws, we at Veridia Fund Credit are committed to protecting your privacy and openness. We need particular rights to access certain data from your device in order to assess your eligibility and provide a seamless loan approval procedure. Every piece of information collected is safely sent, saved, and used only to provide our services. Your information won't be shared with outside parties without your express consent.

Authorizations for SMS

We need access to your SMS texts in order to more precisely assess your loan eligibility. This enables us to examine all of your SMS records—not only financial SMS data such sender names, transaction descriptions, and quantities—in order to determine your creditworthiness. However, no additional data will be sent or processed; we will only provide financial SMS data after it has been filtered by a system. We can speed up the approval process and raise the likelihood of getting loans by analyzing this data.

• How to Get to and Use Your SMS Information:

• 1. Initial Access: Once you have approved SMS access and validated this permissions page, our application will begin analyzing your SMS data. However, at this time, no data will be submitted. This phase's goal is to perform an initial credit check.

• 2. Ongoing Access: The software will gather a few thousand messages' worth of current SMS data every time you click the "Apply" button to request pre-approval, up to a period of several months. It will focus on communications pertaining to financial transactions.

• 3. Selective Upload: SMS texts with terms relevant to finance will be uploaded for examination. Communications that have already been posted will not be uploaded again to avoid redundancy.

• 4. Local Storage: If the "Apply" icon is left unclicked, SMS data will stay on your device rather than being sent to our servers.

All SMS data is safely stored on our servers and sent via industry-standard encryption. We value your privacy above everything else, and we will never give your SMS information to any parties without your consent.

Alerts

For important account changes, payment reminders, and special offers, we reserve the right to send you push notifications. The functioning of your app won't be affected if you choose to reject these alerts.

Contacts for Emergencies

To confirm identity and stop fraud in the future, we are asking for access to two emergency contacts. You can choose these contacts from your address book or manually enter them. Only the contacts you choose will be accessible to us; without your permission, we won't obtain any additional information from your address book. This data, which is sent via HTTPS, is safely stored on our servers.

Specifications of the Device

Each time you choose to apply from the homepage, we collect device information to verify your identity and prevent fraud. This information includes the device model name, settings, and unique identifiers such as the operating system version, brand, code, model, IMEI, serial number, development mode status, screen dimensions, time zone, default language, display and brightness settings, CPU and performance details, and other device environment specifics. Additionally, we gather data about applications installed on your device, limited only to specific financial applications. The collected details include the app name, version number, installation date, last update date, and whether the app is pre-installed on the system. This information enables us to detect and assess potential risks, ensuring financial account stability and preventing the installation of fraudulent software. Importantly, we do not access or use data from applications outside the scope of the specified financial category. If you choose not to click “Apply” on the homepage, this data will neither be processed nor transmitted. All collected information is securely stored on our servers to protect against unauthorized access.

Network Data

1. ADID/GAID: We use your Google Advertising ID (GAID) to analyze ad data and improve your advertising experience.

2. ACCESS_WIFI_STATE: We gather data about your Wi-Fi network to evaluate risk and spot possible abnormalities.

3. ACCESS_NETWORK_STATE: We collect your network information, including your IP address, connection status, and network type, to assess risk and prevent data loss during network outages.

4. Extra details: network type, SIM provider, SIM nation ISO, mac address, and so on.

KYC

During your usage of our services, we could ask you for specific personally identifying information that could be used to identify or contact you.

• - Telephone number

  - Email address

  - Name

  - Gender

  - Birthdate

  - The identification card number

  - Information for education

  - Status of marriage

  - Information about occupations

  - Address details

List of Applications

To stop fraud and hidden virus software, we use your list of mobile applications to evaluate your operating system. A virus infection could lead to illicit software stealing your money. Ascertaining and assessing your risk level is essential to facilitating loan processing and preventing fraud.

To prevent unauthorized access to your personal information, to better prevent fraud, to safeguard account security, and to determine whether you are a real person using your account, the following data will be gathered: the package name, the app name, the installation time, the last update time, and the version number of the installation package.

Data Security Methodology:

The collected data, which will be properly encrypted, will be safely uploaded via the HTTPS server. No third party will receive your data without your permission.

Data Storage and Security

Using state-of-the-art encryption and security methods, all captured data is safely sent to our servers. No third party will receive your data unless you specifically consent to it. However, if you choose not to apply, the data will not be uploaded.

Making Use of Data

Your personal information is obtained through the two ways listed below:

1. Directly Contributed Information: Any information you submit when utilizing our financial services, including when completing online forms, applying for goods and/or services, providing feedback, resolving disputes, or getting in touch with us about our financial services, may be gathered and stored by us. Furthermore, we might gather and keep the data created about your transactions and activities while you're using our services. Utilization information is automatically gathered while using the service.

2. Proactive data collection: When you use our website, app, and associated services, we gather data from your computer, smartphone, and other access devices.

Our Method for Using Your Information

• We use the information we gather to:

• - Verify your identity.

  - Create models for credit evaluation.

  - Handle credit reports and assess loan proposals.

  - Supervise the collection and payment practices.

As explained in the next section, this information may be used for a number of reasons, such as determining the risk of your credit request, confirming your identity, determining and qualifying your creditworthiness, and conducting statistical analysis.

Sharing and Transferring Data

Veridia Fund credit cannot communicate or transfer personal data unless the following requirements are fulfilled:

1. Companies, affiliates, or subsidiaries of the Veridia Fund Credit Group: Goals: To improve service quality, carry out statistical analysis, assess performance, and create new products.

2. The goal of service providers (unrelated third parties) is to make it easier for credit-related services to be provided.

3. The goal of governmental, judicial, or administrative authorities is to follow court orders or legal requirements.

4. The goal of software providers, information security, or risk management is to guarantee security and stop fraud.

5. Commercial Affiliates: Advertising is the goal.

By using the Veridia Fund credit, you agree to the data collection, use, and sharing methods outlined in this disclosure. With your permission, we are able to provide safe, open, and effective loan services that meet your budgetary needs.

To safeguard your privacy, we have the following policies in place regarding the collecting and use of data.

1. WHAT A COMMON USER EXPERIENCES

1.1 Detailed Background Data

Providing the highest quality of service is the aim of Veridia Fund credit ("Veridia Fund credit", "we", "us", or "our"). We have always placed a great priority on protecting your personal data and privacy.

1.2 On what foundation is this privacy statement evaluated?

Additional details regarding the establishment and operation of your Veridia Fund credit account (your "Account"), the handling of any personal data you provide via the Veridia Fund credit applications (the "Apps"), and the use of our lending services (collectively, the "Services," which include the Apps and your Account) are available in our privacy statement and our Terms of Use. I have no doubt that you will finish the reading.

It is highly recommended that you review the attached literature to ensure you fully understand our rules and procedures regarding your personal data and how we will use it.

For more details on the general usage policies of the services, please see our Terms of Use.

Please do not hesitate to contact us directly at enquiry@veridiafund.com or via the Apps if you have any questions or issues about our privacy policies or policy.

1.3 Current Events and News

The provisions of this policy and our privacy policies are regularly evaluated to make sure that your personal data is handled as securely as possible.

2. INFORMATION YOU ARE PERMITTED TO OMIT

To give you the services, a certain amount of your personal data must be gathered, saved, shared, reviewed, and handled. This section of the policy provides a detailed description of the information we will collect about you and the conditions under which it will be used.

2.1 Identity Verification Requirements for Account Activation

You will have limited access to services for the first time after creating your account. We must first confirm your identity in compliance with the law before we can completely activate your account and grant you access to all services. For this purpose, we need your Zambian ID together with any further paperwork that could be needed. We want to remind you that it is your duty to notify us right away if your personal information changes. Depending on the situation, you might need to re-verify your identification.

2.2 Information about transactions

When you use our services to borrow money or perform any other service-related transaction, we gather information on the lending transaction and your creditworthiness. The types of information that may be included include your personal information, employment and income details, credit history, debt-to-income ratio, collateral details, loan purpose, amount, and terms, bank account details, residential details, references, and any information about co-signers or guarantors.

2.3 The History of the Character

For example, we will collect information about your bank account, income, and job to determine which account to debit and whether to offer credit. We will review your name, phone number, emergency contact information (including name, relationship to you, and phone number), bank account information, and past credit repayment history before granting you further credit through the Apps. We may also give your information to third parties, such as debt collection agencies, if you fail to pay the credit or follow the terms and conditions of the service.

2.4 Preferences of Customers

We might use your consent to send you emails or other marketing materials, depending on your preferences. By keeping track of your interactions with and reactions to our marketing messages, we can develop a more thorough understanding of your preferences. Revocation of consent is possible at any moment.

2.5 Questions or details about expenditures

If you would want to report an issue (such a problem with the programs), contact us with questions, or submit a complaint about our services, this personal information will be immediately added to your account.

2.6 Data from service providers makes automated decision-making possible.

As mentioned before, a third party provides help for verification experiments. Please be advised that personal information created during the verification process may be sent to us. Automated decision-making is used in verification evaluations by our company and its partner. Are you able to give me further details on this specifically? Your identity is evaluated by examining pertinent personal information as part of the automated decision-making process. Account authorization will be refused if the automated decision-making process cannot sufficiently confirm your identity.

2.7 Applications, cookies, and technical details

We gather data on your usage habits, such as how frequently and what kinds of services and/or apps you use. Consequently, we are taking this action to gain a deeper understanding of how our users see the services and applications, including how appealing and unappealing they are. These could include your operating system, platform, IP address, browser plug-in types and versions, and, if relevant, your registration details.

2.8 While the appliance is in use

To access the application, the user must provide technical details and unique identifiers, such as the IMEI number, MAC address, or phone number of their mobile device. Additionally, you must provide details about your device's operating system, mobile network, time zone, and mobile browser version. Other criteria include text message logs, emergency contacts, and any other digital content you want to include.

3. OUR METHOD FOR MANAGING YOUR PERSONAL INFORMATION

This section provides a thorough explanation of the legal defenses we utilize and the justification for using your personal information, including local data protection regulations. The fact that we only process your personal information in compliance with the law must be emphasized.

• 3.1 To ensure that customers can access the services and website

• 3.1.1 The following procedures are put in place to safeguard your personal information:

• (1) Linking your account to a third-party website will increase its worth.

  (2) Check the accessibility of the applications.

• 3.1.2 When processing your information, the following legal justifications are applied:

• (1) In accordance with all applicable laws, duties, and regulations, we are permitted to administer and improve the Services and Apps, market our services to you and other users, offer lending-related services, and rapidly update our data.

  (2) Is it necessary to fulfill your requirements and finish a contract with you before you implement it?

  (3) Fulfilling our legal responsibilities by completing identification verification and other relevant processes.

• 3.2 To protect your money, accounts, and services

• 3.2.1 Your personal information is managed using the following methodologies:

• (1) To identify risks and control and stop wrongdoing. Your identity, finances, and personal information are all protected when personal data is used. Additionally, it helps us meet our legal obligations regarding financial offenses like fraud.

  (2) We use both internal and external operational verifications to ensure the safety and security of our services. To make sure you are not breaking the law or our terms of service, we retain the right to look into any suspected infractions or dubious behavior.

• 3.2.2 When processing your information, the following legal justifications are applied:

• (1) Protecting our services, our affiliated businesses, your account money, any required third parties, and ourselves against potentially harmful security-related attacks is a legitimate concern of ours.

  (2) If we must follow your instructions before the contract is executed in order to properly complete a transaction with you;

  (3) Fulfilling our legal responsibilities, including the requirement to make amends for financial misconduct;

• For example, to safeguard your interests or the interests of another person, we might have to look into risky behavior.

• 3.3 I am excited about the possibility of developing a connection with you and would appreciate the opportunity to speak with you.

• 3.3.1 We promise to keep your personal information private:

• (1) This letter is intended to answer any recent questions you may have sent or to alert you to any possible fraudulent activity connected to your account.

• 3.3.2 When processing your information, the following legal justifications are applied:

• (1) Your account, your funds, our services, our business network, and any pertinent third parties can still be protected.

  (2) If it is necessary to meet your needs and execute a contract with you in a fair way before it becomes legally binding; and

  (3) We must get identity validation and other forms of verification in order to fulfill our legal duties.

• 3.4 To disseminate commercials

• 3.4.1 We promise to keep your personal information private:

• (1) To provide you with marketing materials, including details about the additional services that our companies or we provide.

• 3.4.2 When processing your information, the following legal justifications are applied:

• (1) If you have given permission for something to happen, then

• Our justifiable goal of introducing you and others to our services is immediately rendered incompatible by two conditions.

• 3.5 Enhance, adapt, and modernize our apps and services

• 3.5.1 We promise to keep your personal information private:

• (1) By looking at your usage trends, we hope to gain a better understanding of your preferences for our services and applications. We might also keep an eye on how you use the apps and services to make sure you don't miss any sales or discounts. For instance, if you haven't used the Apps in a long time or if you haven't contacted one of our online businesses using the information we have acquired, we might get in touch with you.

  (2) To respond to any questions you might have, and

  (3) To enhance and personalize our apps and services.

• 3.5.2 The legal basis for using your information to accomplish the aforementioned goals can be found in the following sources:

• (1) In compliance with all relevant laws, obligations, and regulations, we genuinely pledge to provide lending-related services and/or applications, manage and improve these services and/or applications, promote our services to you and others, and keep accurate records.

4. NOTICE CONCERNING PRIVATE DATA PRIVACY

For your personal information to be disclosed, the following requirements must be fulfilled:

4.1 Your consent is required before your personal information can be shared.

4.2 To guarantee that you both get the most out of the services we offer, we retain the right to disclose your personal information to other service users. Additionally, our services allow you and other Service users to share personal information.

4.3 You give other Apps users permission to see and use your private information by adding it to your public profile on the Apps.

4.4 To enable the delivery of services including transaction management, in-app services, verification checks, and money transfers, our organization may share your personal information with particular service providers, partners, or group organizations. Depending on how well they perform, we might occasionally be required to give a partner access to your whole account and financial information.

4.5 In order to evaluate the services and make the necessary changes to ensure the highest quality for you and others, we may provide some service providers or group companies access to your personal information.

4.6 In order to comply with a legal requirement or to address legitimate claims or legal actions of law enforcement, regulatory organizations, officials, or other entities, we could be required to reveal your personal information.

4.7 We might give your personal information to a third party that handles processing it in the case of a merger, acquisition, or other reorganization.

Your transaction and other account information will be kept in Zambia in compliance with the country's consumer protection laws and financial industry regulations. We will ensure that the applicable data privacy laws are followed if any of the previously described situations call for the lawful transfer of your personal data to a country other than the one from which it was originally obtained. We will give a summary of the legal framework for the transmission of personal data, as well as talk about the possibility of cross-border data exchange and the involvement of the nations. Regardless of where you are now, we guarantee that your personal information will be protected to the same degree.

5. YOUR PERSONAL INFORMATION SECURITY

We are committed to safeguarding your information against accidental loss or damage, as well as from unauthorized access, alteration, disclosure, and use. Protecting your privacy is our top priority. To stop this, the appropriate security measures have been put in place.

We also restrict access to agents, contractors, workers, volunteers, and other relevant third parties, as mentioned above. They are in charge of protecting your personal information and will only utilize it in line with our guidelines.

I regret to notify you that the security of data sent over the internet cannot be guaranteed. Despite our best efforts, we are unable to guarantee the security of any personal information you provide through our services. You are accountable for the information you send. As soon as we get your data, we will put strict security measures in place to protect it from unauthorized access, disclosure, use, and alteration.

6. TERMS THAT DIRECT HOW YOUR PERSONAL INFORMATION IS STORED

• 6.1 For as long as necessary to fulfill the objectives for which it was gathered—such as reporting, accounting, tax, and legal obligations—your information will be kept on file. The proper retention period for personal data is determined by taking into account a number of factors, including volume, nature, sensitivity, potential harm from unauthorized use or disclosure, the purposes for processing the data, whether those purposes can be accomplished through alternative means, and any applicable legal, regulatory, tax, accounting, or other prerequisites.

• We have discovered that:

• 6.1.1 As allowed by applicable laws, such as anti-money laundering rules, we will keep your financial information for a maximum of six years after the date of your most recent transaction, or longer if it falls within the retention period listed below.

6.2 Six years following the cancellation date, all pertinent data—including transactional and personal data—will be irreversibly erased.

Your personal information may be kept for a long time in connection with our relationship with you and/or your use of the Services in the case of a complaint or if there are good reasons to believe that legal action or other regulatory enforcement action is imminent.

7. YOU ARE AWARE OF YOUR LEGAL RIGHTS

This can be accomplished by fulfilling certain requirements and adhering to jurisdictional restrictions:

7.1 You must make an application to have access to your personal data. By completing this step, you can get a copy of the data we currently have on file for you and verify that we are processing your personal information legally.

7.2 In response to your request, we kindly ask that you update the personal information we currently have on file. This gives you the opportunity to amend any wrong or missing information we may have about you, but any new information you provide might need to be verified.

7.3 You have the right to ask for your personal data to be deleted if you are not in debt. If there is no justifiable reason for us to keep your personal information on file, you have the right to request that it be deleted. You have the right to ask that your data be deleted in compliance with local laws if you have successfully exercised your right to object to processing (see below) or if you believe that we may have handled your information illegally.

7.4 You have the right to object if you think that the processing of your personal data infringes upon your fundamental freedoms and rights because of circumstances that are specific to you. In this case, we will make a decision based on the legitimate interests of a third party or ourselves. Additionally, if your personal information is used for direct marketing, you have the right to object.

7.5 Please ask that your personal information be used sparingly. In certain situations, you are entitled to request that we stop processing your personal information.

7.6 Request the transfer of your personal data to you or another person. You or a specified third party will receive your personal data in a machine-readable, structured format.

7.7 If we use your personal information for any reason, you can withdraw your consent at any time.

7.8 The proper authorities should be notified of any data protection issues. In order to address your issues before they are reported to the regulator, we strongly advise that you contact us as soon as possible. We would be very appreciative.

Please use the information above to get in touch with us in order to exercise any of the aforementioned privileges.

To verify your identification and make sure you are capable of exercising your rights, we can ask you for certain information. This is a security mechanism put in place to stop unauthorized people from accessing personal data. We could get in touch with you to get more information so we can take action sooner rather than later. Please remember this.

We try our best to respond to valid questions within a month. In some cases, it may take longer than a month to evaluate petitions that are extremely complicated or have been presented more than once. We'll make sure that you consistently receive information and are updated on any new developments.

8. RELATIONS WITH ANOTHER ENTITY FROM WITHIN

There may be plug-ins, programs, and links to third-party websites on our website and services. By clicking on these links or enabling these connections, third parties are given permission to gather and share personal information about you. Please remember this. Since we have no control over these third-party websites, plug-ins, or apps, we cannot be held accountable for their privacy practices. It is essential that you review the privacy policies of every website or program you use or visit before leaving.